Duty is about what we do, a leader’s duty is to serve the mission. Honour is about how we perform our duty. Leaders must perform their duties in accordance
with the civic, legal, and ethical values embraced by our society. . Effective leaders get the job done, look
after their people, think and act in terms of the larger team, anticipate and
adapt to change, and exemplify our ethos in all they do. This is what the organization expects and it is
also what the people whom we serve expect.
Altogether too often, the public is sad to learn their leaders have not
lived up to an ethos of high standards.
Part of our ethos, then, should be to say that we will stand up to be
moral, effective, and genuine leaders.
For it is only through a strong commitment to an ethos our people can be
proud of, that we will be able to provide the characteristics of strong and
capable leaders and give the people what they so rightfully expect.
~ General Rick Hillier – Chief of
Defence Staff
(Taken in part and editorialized by the author)
CF Modified Effectiveness Framework
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Effectiveness Framework |
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Emanation Paths |
Emanation paths represent
secondary outcomes of the Effectiveness Framework, each of which has a positive
bi-directional connotation for enhanced team growth and increased probability
of success.
Organizational
Success
The collective planning and
action of an organization with operations that span different trades, departments, crafts, and
various necessary functions is paramount. It is necessary to perform
the thousands of myriad tasks that take place to keep the organization functioning smoothly. Typically,
if we are engaging correctly and moving forward as a team, the team success will be there as a result of the collective planning and the actions of
an organization.
Internal Integration
The internal operations of the
organization must be well organized, the functions clear, and the reporting of
agreed upon metrics must be established.
The achievement of teamwork and cohesion among the people must fit
together in order to work together effectively.
Member Well Being and Commitment
Respect, care, and consideration
are fundamental qualities. By engaging
others with respect and acting to support their professional hopes, goals, and
aspirations we show a sincere commitment from the organization toward the
people. This is a moral obligation that
also happens to be highly practical.
Conduct (ethos)
Conduct or ethos encompasses values that describe and define organizational conduct. This
behavioral dimension includes the civic values of liberal democracy; values
subsumed by the rule of law; ethical values governing our treatment of others
and the conduct of government operations; and the traditional values of duty,
loyalty, integrity, and courage. The
ethos is the essence of your honor.
The Importance of Trust
Trust in leadership is positively
related to individual and group performance, persistence in the face of
adversity, the ability to withstand stress, job satisfaction, and commitment to
continued service. One of the most
important parts of the leader’s job is to build and maintain healthy trust
relationships with subordinates, peers, and superiors. Leaders build and
maintain trust through their decisions, actions, and interactions.
Leaders build and maintain trust
through their decisions, actions, and interactions. Leadership qualities exhibited by each leader
of the organization is reflected onto every other leader within the organization. As such it follows that the leaders should,
at a minimum, always exhibit these traits:
- Demonstrate high levels of proficiency in the performance of core functions and take advantage of opportunities to enhance professional expertise and competence
- Exercise good judgment in decisions that affect others and do not expose people to unnecessary physical or emotional risks
- Show trust and confidence in team members by giving them additional authority and involving them in decisions where circumstances allow
- Demonstrate concern for the well-being of team members, represent their interests, and ensure they are supported and taken care of by the organization
- Show consideration and respect for others, treating teammates fairly, without favor or discrimination
- Focus on the mission, maintaining high standards as well as honest and open communications
- Lead by example, sharing risks and hardships and refusing to accept or take special privileges
- Keep your word and be counted on to honor your obligations
Distributed Leadership
Distributed leadership is about
sharing the responsibilities of leadership, vertically and horizontally within
teams and the organization as a whole. Leadership
is an essential role requirement for managers but is not the same thing as management.
Leaders are involved in planning,
problem-solving, decision making, organizing, informing, directing, allocating
and managing resources while developing, coordinating, monitoring, and
controlling the course of those efforts.
The expectation is simple; leaders will not only lead but that they will
lead well. They will always seek to
develop the team around them; they will never seek to be the smartest person in
the room, but rather, they will surround themselves with other strengths and leverage those
strengths, constantly seeking ways to share the leadership role through a
distributed environment based upon a foundation of trust.
Professional
A profession is essentially an
exclusive group of people performing a service to society and unified by a
common body of expertise and code of conduct.
The words of a professional cannot be just words on paper or empty
commitments, they must be publicly
visible consistent patterns of behavior. Leaders make the difference.
Leaders Primary Responsibilities
· Build Teamwork and Cohesion
· Professional Competence and Self-Improvement
· Clarify Objectives and Intent
· Solve Problems with Timely Decisions
· Mentor, Educate, and Develop Team Members
· Treat Team Members Fairly
· Respond to Their Concerns
· Represent Team Members' Interests
· Maintain Situational Awareness
· Learn From Those Who Have Experience
· Learn From Experience
· Exemplify the Ethos
Member Well-being and Commitment
The primary leader roles
pertaining to the member well-being and commitment dimension of effectiveness are
those of sustainer and developer. In the sustainer role, the leadership team is
responsible for establishing a healthy organizational climate, treating people fairly, and
managing interpersonal conflict. The
leader must also sustain the individual and collective interests of their
people and seek to build
morale wherever possible.
In the developer role, leaders
foster and recognize achievement, and protect depth and continuity in teams by
cultivating potential replacement leaders. They mentor people in apprenticeship
positions and challenging assignments, and encourage and support subordinate
participation in training, educational, and professional activities over their career
span.
Enhance Situational Awareness – Explain Events and Decisions
The routine and prompt passage of
information contributes to teammates’ situational awareness and their ability
to respond appropriately to a changing situation. Situational awareness is critical to
anticipating future environmental conditions and identify opportunities to
secure organizational advantage. Candidly
explaining events and decisions often reduces tensions created by uncertainty and is critical to maintaining the trust relationship between leaders and led.
Collective Leadership
Collective leadership refers to
the combined effects and synergies when leaders at different levels synchronize
their leadership actions to achieve a common purpose. High performing collective leadership occurs
when leadership processes are mutually reinforcing; the result is greater
than the sum of its parts. Leveraging
collective intelligence to establish collective leadership shifts fine
organizations into high performing organizations with stellar performers.
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